Good Customer Service Can Make A Company More Successful

When it comes to being a successful company, you need to do more than offer excellent products and/or services at competitive prices. You also need to make sure that your customers are happy. A company’s reputation is built on many aspects, not least of which is how a company handles its customers. Good customer service can make a huge difference in what your customers think about you, and if you’re concerned about how your company is handling the very people who keep you in business, then you may want to consider customer service training.

While the customer may not always be right, the customer does deserve excellent customer service, and with the right knowledge and skills, you can provide that. With training from a company like Impact Learning, you will be able to increase overall customer satisfaction, and in general you’ll handle customers more efficiently. Calls and other methods of contact will be resolved sooner, with both parties being satisfied. And by being consistent across the board, all of your customers will have the same, hopefully positive, experience with you. Service training is for any company in any industry, and it’s an investment that offers a high rate of return in the form of happy and repeat customers.

Life settlement transaction may be offered if a person is over the age of 60

A life settlement company purchases or buys an outside party’s life insurance policy that they no longer need, want, or can financially afford. Life settlement policies are defined as requests, sales, transfers or other assignments of an insurance policy to another outside source or party. For life settlements, the terms are legally understood or the policy has an insurance prerequisite that a selling policy holder/owner be healthy at the time of the sale. The owner can may not be diseased or have any other fatal medical conditions.

In this day and time, there are a variety of reasons that a life insurance policy owner may consider selling their life insurance policy and they may include:

  • The insurance owner of the acquired policy may not want their policy any longer;
  • The insurance policy owner may not need their policy anymore;
  • The insurance policy holder/owner may wish to purchase another type of life insurance policy;
  • The insurance premiums may no longer be in the insurance owner’s budget or the premium payments just may not be financially affordable for them now

A policy holder may have learned this financial information about settling their life insurance policies from a friend or family member, an estate planning presentation, an attorney, an insurance broker, or their financial advisor or planner.

Key individuals, judicial rulings, and numerous other events were some of the main topics that started the initial life settlement market.
Life insurance policies were considered private property of the individual policy owner by Justice Oliver Wendell Holmes of the U.S. Supreme Court. This court ruling was handed down in 1911 in the case of Grigsby v. Russell, 222 U.S. 149.
Justice Holmes remarked in his legal opinion that a policy of life insurance may be transferred at the discretion of its owner or holder to any person that they chose to have or leave it to unless restrictions were implemented by the insurance carrier.
Life insurance policies can be transferable property if the person includes specific legal rights that include:

  • The beneficiary name located in the insurance policy itself;
  • The policy holder may change the designation of the beneficiary, unless the insurance company puts restrictions in the policy;
  • The owner of the policy may assign the policy for loan collateral;
  • The policy owner may borrow against the insurance policy;
  • The policy owner may sell the insurance policy to another party

A life settlement transaction may resemble a viatical settlement but the life settlement’s policy holder cannot have any fatal diseases of any sort during the sell to the buyer.

Life settlement transaction may be through several entities. Some examples may include:

  • Providers;
  • Brokers;
  • Investors

So if an individual has a life insurance policy that they no longer want, need or desire to have for any reason, perhaps a life settlement transaction may be good for both of the parties.

Protecting Your Assets

Although you don’t plan on using your insurance, you can’t predict when the need will arise for you to have to make a claim.  The value of having house content insurance will help you to protect the assets that you have worked so hard to accumulate and will also protect your financial stability in the midst of an emergency.  Let’s look at some of the aspects of a good cover that will make any accident or unfortunate circumstance easily handled.

Cover Your Possessions Adequately

When you’re dealing with a professional insurance agency, you’ll want to be prepared to provide them with the details of your home contents.  Taking pictures and videos of your belongings as well as noting any specifications related to them is an excellent way of having proof of your assets in case they are stolen or lost.  You’ll want to include the contents of your freezers and fridges, your furniture, carpets, rugs, and linens; also take pictures of your television and other electronic equipment that would have to be replaced in case of damage or disaster. Don’t forget your clothing, any sporting equipment that you have, and the children’s toys which can sometimes be expensive to replace.  If you’re an avid outdoorsman, you’ll want to also document your tools and gardening equipment and other items associated with outdoor work around your home.

Make Provisions for Medical Expenses

In order to maintain your financial stability, you should discuss some of the following benefits with your insurance broker.  You’ll want to have medical cover for your guests, domestic employees, and visitors to your home.  This should include trauma treatment and any hospital stays that they must have in order to remedy their accident.  It’s important to your family’s future that you have a contract in place that will work on your behalf for any litigation that might ensue from an accident on your property.  It’s better to be safe than sorry and have to deplete your savings to pay for someone’s medical bills. 

Requesting a Quote

Getting home insurance is a decision that must not be delayed.  A good plan of action will add value to your property and protect your estate from litigation that can rob you of your money and belongings.  You’ll want to partner with a company that’s respected in the industry, can offer you an individual plan that suits your specific needs, and one with which you feel comfortable no matter what the adversity in your path.  Be sure to select a company that provides customer service that is second to none.  It’s very easy to go to and obtain a quote for household insurance, and get your cover in place.  Whether it’s a burglary, accident, or a loss you’ll be prepared to handle the challenge with confidence and determination.

Protecting your assets is a responsible way of handling your personal business with a professional touch.  Make sure that you have a plan of action that you understand and can use if the need should ever arise.

Life Insurance: Your Baby is Royalty, too!

The media has gone baby crazy after the recent birth of Britain’s Prince William and Kate Middleton’s baby boy christened Prince George, or as the media has dubbed him – the royal baby.  Let’s be honest though, regardless of who the baby is born to, we all like to treat our children like princes and princesses.

The arrival of a child is one the most magical events in people’s lives, and as soon as you gaze down at that tiny, squishy face for the first time you realize that you’re not just living life for yourself anymore, you have a new purpose in life and you’ll do anything to keep that baby happy forever. Parenthood brings out an inherent sense of selflessness and devotion from within us, along with a fierce protective nature we didn’t know could exist at such levels of intensity.

While every parent wants the very best for their child, most parents, especially those who have given birth to their first child, don’t really know where to start, and more crucially how soon they have to start. Remember, from the word go and up until the next couple of decades at the very least that child will look to you for protection, guidance and safety. Even the greatest of affection and the noblest intentions however can be thwarted due to ill judgment and a lack of knowledge.

So for those who are planning on having a baby in the future or have recently given birth to a child, you must know how to protect your child’s future, and how that means securing your own future more than anything else.

Life insurance for the child

First things first, should you buy a separate insurance policy for your newborn? The answer depends on how much disposable income you have. While the premiums are low, so is the payout, so don’t look for a bumper swell in your kid’s coffers in the future, but if you do invest in such a policy, the benefits could account for a decent base for the kid’s college fund. Also, if you get a permanent life insurance policy with a guaranteed insurability rider, which will ensure you child has a policy at the best possible rates for his or her entire life, regardless of any medical complications they may pick up in the future. When you child gets older he or she can also borrow money on the policy, which means they have a convenient method to access loans in case they need any.

Life insurance for the parents

Above all though, make sure you and the mother have comprehensive life insurance policies taken out on yourselves, because nothing will secure your child’s future as much as this. Not only will it provide your child with security in case of something unfortunate happens to his or her parents, but also, a term based life insurance policy will provide a good chunk of capital in the future, and as such is a prudent form of investment. For example, a long term insurance of 20 odd years taken out when the baby is a newly born means you can provide him or her with a very stable base when they begin their lives as adults and professionals. Furthermore, depending on the timing of the policy, you can pay for the child’s college or better secure your post retirement future if you’ve spent your savings on the child’s education, so it’s a win-win either way.

The younger and healthier you are, they cheaper the premiums, so do the math and get a policy as soon as conceivable. If you are reading this only because you plan to have babies in the future, don’t even wait till the baby is born, get life insurance for yourself and your wife before she gets pregnant, because complications during pregnancy can cause an increase in premium rates and extreme cases even outright refusal for a time period. Most times though the complications don’t cause any permanent damage though, which means as long the mom is healthy; she can apply for an insurance policy at a later date, typically six months after the pregnancy.

In today’s day and age, a life insurance policy is not only prudent financial planning, but an absolute necessity. This is only made more apparent when you have a new life in your house that is totally dependent on you. Find the best rates for life insurance policies when investing though, and guard against unscrupulous agents or other sources that are likely to push you towards one particular insurer based on their commissions. Assess all your options before investing use an online tool such as AccuQuote, IntelliQuote or any such website. Look for one that provides the most sensible and reliable advice, and has a wide array of big insurance brands under its umbrella, because this is a good indicator that the site will not favor one of its associated brands over another, and will provide you with the fairest offers possible.  

Author bio: Frank Mitchell has worked as a life insurance agent for 10 years.  After an accident in 2011 that kept him at home for more than a year, Frank started offering advice on forums and other social media networks. He now works as financial advisor and in his spare time writes articles on subjects he is passionate about. On the weekends, you’ll find Frank dirt biking.

Various Types Of Investments To Make Your Money Grow

Investing is an activity that takes research and know-how to be successful at. Investing is, no doubt, a ideal way to make your money grow. Some of the most successful people in the world have made their fortunes through smart investments. Investing your money can definitely be a smart alternative to take with your money rather than blowing it on gambling or the lottery. You might want to break into the world of investing but don’t quite know where to begin. Fortunately, there are plenty of companies and experts out there, such as Peter Briger co-chariman Fortress, who possess the knowledge and skills to assist you. Perhaps one of the most essential aspects of investment for you to know first is the different types of investments.

Private Equity

Private equity investments include those investments that are concerned with cash flows and other asset-based businesses. Private equity investments primarily fall into seven major categories that include industries such as finances, transportation, senior living and healthcare, media and telecommunications, leisure, real estate and energy infrastructure. Private equity funds and castles within these sectors can prove to be advantageous investments.


Credit investments are mostly focused on global investments, such as assets that are undervalued, distressed, or illiquid. Assets such as these can become complex in their operation, especially illiquid assets that can be difficult to trade because of the uncertainty associated with their values. However, they can also prove to be quite profitable investments in the long-run.

Liquid Markets

Liquid markets are those markets that come with a high degree of liquidity. They are usually invested in daily and include markets like stocks, money market securities, blue chips and government bonds. Liquid markets usually comprise a wide range of buyers and sellers and can easily be traded in for a cash value. They are among the most popular types of markets to invest in and can be quite profitable for investors who know what they’re doing. The Foreign Exchange Market is perhaps one of the most well-known liquid markets, which deals with buying one currency in exchange for another currency. Various factors can affect liquid markets, such as inflation, interest rates, uncertainty and other factors.

Investment Management Services

Investment management services can help you manage your assets wisely. They can also help clients actively manage their investments solutions over a wide range of grown equity and fixed income strategies. Such services can also assist clients in covering the breadth of maturity and risk spectrums, including the short, intermediate and long-term duration of those spectrums. They can also offer clients services in investment grade credit as well as high yield and emerging market debt. Some of the people who use investment management services include those as prominent as plan sponsors, corporations, consultant-driven mandates, investment companies, insurance companies and government entities.

Selecting an Investment Company

When selecting an investment company to guide you in your investments, ensure that you select one that is asset-based, has knowledge of the industry and is well-skilled in operations management, capital markets and corporate mergers and acquisitions. Check the company’s core competencies and ensure that they are successful in their own investments before trusting them to manage yours. You want a company that has a trusted team of professionals who really know what they’re doing when it comes to investment strategies.

Is the World in Economic Remission?

There have been signs in recent years that the global economy is finally entering into a stage of economic remission. However, this remission is still limited by a number of different factors, from the effect of government borrowing to a slower than expected rate of recovery in some countries. Anyone that wants to stay on top of the current world economic market can do so by using financial reporting software, and by taking the time to review different trends from around the world on a regular basis.

The International Monetary Fund’s recent report into the state of the world economy indicates that we’re still experiencing a period of adjustment and cautious growth – this primarily involves countries having to adapt to new conditions following the financial crisis of 2008, as well as more long term structural issues with debt. For example, China has experienced an account surplus, while government investment in property schemes in the UK are injecting public money into the economy without necessarily lowering the risk of future economic problems.

It’s important to view the global economy as being in remission, rather than full recovery. The US government shutdown is threatening to derail a period of extended economy recovery, while concerns are still being raised over the American debt ceiling. Budget wrangling issues also have an effect on credit lines, and on the value of the dollar. To this extent, the IMF’s Christine Lagarde is suggesting that failure to resolve political infighting could delay the chance of continued economic recovery and confidence in the global market.

At best, recovery is going to be sluggish in most countries, despite stimulus packages. Some positive signs of recovery are being shown in Europe and Japan, with the latter’s quantitative easing programme helping to reverse some negative economic trends. The eurozone’s quarterly growth has been stable, although economic expansion in the US has slowed in the second half of 2013 to 2.3 per cent; unemployment also remains a major concern for the United States.

In the eurozone, debt levels are still being affected by the cost of bail outs for the banking sector, and by cautious approaches to raising interest rates below low figures. Some recent increases in the euro against the dollar – 0.6 per cent at last count – is, however, positive considering the problems faced by the eurozone in recent years. Optimism over a senate confidence vote for Italian Prime Minister Enrico Letta is also contributing to cautious signs of recovery in some of the worst hit European economies.

Investors that want to stay ahead of market trends for the international economy can do so by ensuring that they sign up to financial reporting software; this can make it possible to receive realtime updates on price indexes and factors such as the cost of logistics. Moreover, it’s worth using software as a way of processing large amounts of data and gaining insights into and comparisons of different markets.

Piter Thomas blogs about the state of Europe’s financial markets. He recommends using CaseWare software to keep track of your accounts. He also blogs about FOREX and investment options for commodities.

Basic Terms of Forex Trading

Foreign exchange trading, or Forex trading, has become hugely popular over the past few years. Many traders have realized that there is potential in the Forex market, and they can make a lot of money if they trade intelligently. However, the Forex market is extremely complex, and it can take a while to get a full understanding of how everything works. Here is a look at some of the basic terms and characteristics of Forex trading.

Trading Hours:
Forex trading takes place 24/7 for five days a week. The first trade of the week begins at 22:00 GMT on Sunday, and the last trade comes to a close at 21:00 GMT on Friday. Depending on the instruments being traded, there may be specific trading hours. However, most instruments will be open for trade as long as the Forex market is running.

PIP is short for Percentage In Point. This is the equivalent to the smallest price difference that can occur to an exchange rate. For example, if an exchange rate changes from 1.1215 to 1.1216 the change of .0001 can be defined as the PIP.

A person is trading with leverage when they are using borrowed money to increase their potential return on a Forex investment. Leverage allows you to increase the purchasing power you have. For example, someone who makes a deposit of only $1000 can use leverage to get purchasing power up to $30,000.

This is the different between the buy and sell prices for two different currencies. As an example, we will take the Euro and United States dollar. If they EURO/US Dollar exchange rate is trading at 1.43 for buy and 1.4295 for sell then the spread of the trade is 5 PIPS.

Automatic Rollover:
Automatic rollover allows an investor to keep their position open for as long as they want. Every new position that is opened has an expiry date. If that expiry date is reached, the processes will be automatically rolled over until the next expiry date (or a time of your choosing).

Automatic Risk Management System:
The automatic risk management system at iForex ( is designed to ensure that you do not lose more than your initial investment. This ensures that whenever the market is turning against your prediction, you are closed out of that trade when you are at a risk of losing more money than you put in.

Example of a Trade on iForex:
You open up your trading account and decide to invest $200. iForex allows you to increase your leverage up to 400, which means you can open up a trade for as much as $80,000.

However, you decide that you do not want to put in too much leverage. Thus you decide to leverage at 10 times what you put in. You have also chosen to trade in Euros/US Dollars. The currencies are trading at 1.33 when you begin your trade, and you purchase 2000 euros ($2660).

After a few days pass, the value of the Euros/US Dollars is now 1.345. At this price, you decide to convert your 2000 euros back to Dollars and it leaves you with $2690. This means that you made a total profit of $30 on the trade.

For more information visit iforex help center