Choosing the right business phone system can seem like an overwhelming and daunting task. There is a myriad of phone systems in the market and selecting a communication solution for your business is not as easy as picking one at random. That is why you need accurate information and expert help to identify the phone system that best meets your particular business needs. A wise decision can help you avoid negative effects on your business.
Phone systems not only tend to be expensive, they are also a long-term investment. In other words, your company can keep the same phone system for almost 10 years. This means that if you choose the wrong one that could have a serious impact on your company’s budget and performance for a long period of time. Before digging deeper into the subject, it is key to identify the different phone systems in the market. Modern phone systems are divided into these popular categories:
VoIP Phone Systems
Voice over Internet Protocol (VoIP) allows calls to be made and received on the Internet, which enables major cost-savings. VoIP phone systems can suit different business needs and businesses of all sizes. Preferably, choose VoIP if you are planning to open various branches, make constant long-distance calls or take your business mobile.
Hybrid Phone Systems
The systems combine both analog and VoIP lines. If you have a traditional phone system, hybrid phone systems allow you to have a smooth transition from analog to VoIP. They are the perfect option for businesses that want to continue using their analog lines while modernizing their communications by including VoIP lines.
Hosted PBX Systems
They are operated and maintained by your service provider. They come equipped with an abundant set of features. Hosted PBX systems are a great option for businesses that do not want to deal with on-site maintenance of the system. You only pay per the numbers of lines you use. Plus, you do not have to buy new equipment; you can rent it for more budget flexibility.
Each of those communications solutions provides specific capabilities, thus understanding the differences between them will guide you on the right path. It is key to recognize which of those categories best fit your needs. But, the important question still remains unanswered: why should you consider getting help before buying a phone system? Take a look:
You can Avoid Expensive Mistakes
No matter how you approach this, buying a new phone system can be a significant investment for any business. When there is no enough information, buying a phone system can be a frustrating process. Many business owners end up making costly mistakes such as the following:
- Buying a phone system that cannot handle expansions
- Not considering the price of professional installation, which can exceed your budget
- Paying expensive rates for ongoing maintenance
- Not buying a reliable and secure phone system
- Not getting specific features that your business needs
- Not considering voice mail as a top priority
- Not choosing a user-friendly phone system
- Getting a system that requires IT staff support without having specialized on-site staff
- Not learning to use all the features of your chosen phone system
The worst thing that can happen is to spend a significant amount of money on a new phone system that is complicated to use, requires continuous maintenance and its features do not match your communications goals. To avoid buying the wrong phone system for your business, you may consider asking for professional advice. Experts in telecommunications solutions like the ones at TelcoDepot can guide you through the options, provide accurate and timely advice and help you come to the right decision. And all that for free!
Choosing from a wide variety of business phone systems in the market can take time. However, it is well worth your effort and time. To meet all your communications needs, you should not make this decision lightly. Inform yourself about different communications solutions, conduct effective research and ask the telecommunications experts for guidance. Avoid making expensive mistakes like the ones mentioned above. The right phone system will help you boost your employee productivity, deliver a remarkable customer service and save money on your monthly bill.